Fundraising Codes and Policies

We in Headway are fully committed to achieving the standards contained within the Voluntary ICTR ‘Statement of Guiding Principles of Fundraising’. We commit to doing this by:

  • Maintaining good fundraising practice
  • Providing high levels of accountability and transparency to our donors and prospective donors from the public
  • Providing clarity and assurances to you about how we spend your money
  • Headway’s most recent annual report

We at Headway have considered the Statement and we believe we meet the standards it sets out.

Charity Legislation: We are fully compliant with current charity legislation. You can find more information on the legislation for the charity sector here - ICTR.

Our Donor Charter: We will ensure that we are accountable and transparent in every facet of our business, so that donors and prospective donors can have full confidence in all aspects of the way in which we run our organisation. You can view our charter here.

Headway Disclosure Statement:   Headway  is open about whether those seeking donations on its behalf are volunteers, employees of the organisation, or third party agents. It is our policy that anyone fundraising on behalf of Headway must ensure that donors are aware of their status, i.e. volunteers, employees or third party agents.

Our Complaints Procedure: The process provides safe, accessible and effective ways for individuals to exercise their right to raise complaints about our operations, and for a response or redress to be given. We welcome feedback in every manner, please read our procedure and please do not hesitate to get in touch.You can view our procedure here. Should you have any questions then please contact our Sarah Benson 01 60 40 800  or-email

Data Protection:  We are fully compliant with all Data Protection requirements and have ensured that staff understand their responsibilities. View our Privacy and Data Protection Policies here

Public Compliance Statement:  You can read our public compliance statement here